Refund policy
Refund Policy – Semillitas Digitales
Last updated: 2026
At Semillitas Digitales, we want you to have a safe, clear, and worry-free experience when purchasing our digital products. For this reason, we offer a 7-day refund guarantee from the date of purchase.
When Can I Request a Refund?
You may request a refund within 7 days of your purchase, provided that one of the following conditions applies:
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You were unable to access the digital content or file correctly.
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The file was delivered corrupted, incomplete, or with a technical error.
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There was an issue with the payment process, such as a duplicate charge or system error.
In any of these cases, we will review your request and respond within a maximum of 48 business hours.
When Are Refunds Not Available?
Due to the digital nature of our products, we cannot offer refunds in the following situations:
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You have already downloaded 100% of the material and request a refund due to dissatisfaction.
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You purchased the product by mistake but have already accessed the files.
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You claim that you were unaware of product features that were clearly described on the sales page.
How Can I Request a Refund?
Please email us at:
Include the following information:
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Your full name
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The email address used for the purchase
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Your order number
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The reason for your request
Approved refunds will be issued to the original payment method. The time required for the funds to appear in your account will depend on your bank or payment platform.